Backups and data safety

Everyone means to sort out their backups, usually right after losing something. A good backup is automatic, stored in more than one place, and tested so you know it works.

What I can help with

• Home backups: photos, documents and whole computers.
• Small office backups: shared files and business records.
• Cloud and local storage: choosing the right mix for your data and budget.
• Restore tests: checking that your backup actually brings your files back.
• Data recovery: retrieving files from failing or accidentally wiped drives where possible.

If you've just lost files

• Stop using the device. Continued use can overwrite what's recoverable.
• Don't run recovery tools or reinstall anything yet.
• If a drive is clicking or grinding, turn it off. Running it can cause more damage.

Then send me a ticket. Recovery can't always succeed. A mechanically failed drive may need a specialist lab, and I'll tell you if yours does.

Read more: how to back up your files properly.

Got a problem like this? Send me a ticket and I'll reply by email.