Won't turn on
Dead machines, boot loops, blue screens and failed updates.
What lands on the bench
Painfully slow
Clean-ups, SSD and memory upgrades, and fresh installs.
Lost or at-risk files
Recovery from failing drives where possible, and backups so it doesn't happen twice.
Viruses and pop-ups
Malware removal, account clean-up and sensible protection.
Wi-Fi and networks
Dropouts, dead spots, printers that vanish and small office setups.
Worn-out hardware
Cracked screens, tired batteries, sticky keyboards and noisy fans.
Beyond the bench
Home automation
Lighting, blinds and routines that keep working when the internet doesn't.
Wi-Fi and networking
Coverage that reaches every room and a network that's properly separated.
Cameras and doorbells
Local recording, useful alerts and fewer monthly subscriptions.
Small business IT
Email, shared files, backups and security basics, without a big IT contract.
Backups and data safety
A backup you've actually tested, and straight talk about recovery.
Guides
Short, plain answers to common computer and Wi-Fi problems.
How it works
Send the ticket
A few lines about the problem is plenty.
Get a straight answer
I'll reply by email with what it's likely to be and what happens next.
Nothing starts without your OK
You'll know the cost before any work begins.